Refund & Return Policy

Last updated: [Insert Date]

At Teesual, we aim to provide high-quality products and a smooth shopping experience. Please read our Refund & Return Policy carefully before placing an order.

1. Cancellation & Refund Eligibility

Refunds are allowed only under the following conditions:

? Order Cancellation

• Orders may be cancelled within 24 hours of purchase.
• Cancellation requests made after 24 hours will not be accepted.
• Once production or shipping has started, the order cannot be cancelled.

? Manufacturing Defects

We accept refunds or replacements only in case of a manufacturing defect, such as:

• Incorrect or damaged print
• Fabric defects
• Incorrect size sent (not ordered size)

2. Non-Refundable Situations

Refunds or returns will NOT be accepted for:

• Change of mind
• Incorrect size selected by the customer
• Color or design preference issues
• Minor variations in print or color
• Damage caused due to improper use or washing

3. Defect Reporting Process

• Any manufacturing defect must be reported within 48 hours of delivery.
• Customers must share clear photos/videos of the defect along with the order ID.
• Requests sent after 48 hours of delivery will not be considered.

4. Refund Method

• Approved refunds will be processed to the original payment method.
• Refund processing may take 5–10 business days, depending on your bank or payment provider.

5. Exchange Policy

• Exchanges are offered only for confirmed manufacturing defects, subject to stock availability.
• If a replacement is unavailable, a refund will be issued.

6. Contact Us

For cancellations, refunds, or defect-related queries, contact:
Email: teesualshop@gmail.com
Please include your Order ID in all communications.